Actionable Education: How Nick Sanders Benefited from PSDA's Dedicated CSR Program

Posted by PSDA Headquarters on Aug 3, 2018 11:40:21 AM

Customer service representatives are critical to the success of a distributor's business. That's why PSDA has created a custom program just for CSRs at the 2018 P2P Technology + Innovation Summit. The best part? PSDA covers the registration fee and two hotel nights. All you need to do is send your CSRs to Indianapolis, and we'll take care of the rest.

At this year's program, your CSRs will receive: 

  • 3 hours of CSR-specific education
  • The opportunity to build connections with fellow CSRs from leading distributorships across the country
  • Participation in meetings with key PSDA member manufacturers
  • Time to explore the latest products and services in the Exhibit Lounge
  • 1 keynote presentation

Read on to see how Nick Sanders, customer service representative for The SOLV Group, gained key takeaways at last year's program that he was able to put to work. 

Interested in sending your CSR to P2P this year, on us? Contact Martha O'Hanlon

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Topics: Business Management, Customer Experience, Customer Service Representatives

Ennis Executes Agreement to Merge Wright Business Graphics Into a Wholly Owned Entity of Ennis

Posted by PSDA Headquarters on Jul 17, 2018 4:22:32 PM

Midlothian, Texas July 17, 2018 -- Ennis, Inc. (the “Company”), announced the signing of an agreement to merge Wright Business Graphics, Inc. (“Wright”), with a wholly owned entity of Ennis in a stock merger transaction that is expected to close on or before Sept. 30, 2018, pending approvals. Wright Business Graphics is a printing company headquartered in Portland, Oregon. The majority stockholder, Jim Wright, began the company back in 1970 and built it into the large, highly diverse print communication organization that exists today. Wright has seven locations in Oregon, Washington and California, with its main facility located in Portland, Ore. The business produces forms, pressure seal, packaging, direct mail, checks, statement processing and commercial printing. Wright had approximately $58 million in sales for its fiscal year ended March 31, 2018, and sells mainly through distributors and resellers. Wright will continue in all of its current locations, and Dan Adkison will continue in his current role as president/COO of Wright Business Graphics. The purchase price will be paid 55 percent in cash and 45 percent in stock (based on the weighted average share price of the Company’s common stock for the previous 30 trading days). The Company believes the transaction will be accretive to its shareholders.

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Topics: Press Release

HR Corner: Unpaid Internships?

Posted by Claudia St. John on Jun 18, 2018 5:25:18 PM

Q: We have a new intern the daughter of one of the owners. It’s an unpaid internship, but I thought those were illegal. Should we be paying her for the work she performs?

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Topics: Human Resources

Envelopes: 7 Tactics for Visual Appeal

Posted by Darin Painter on May 23, 2018 3:02:43 PM

In our industry, tried-and-true products can still open clients’ eyes — and open new doors to business. That’s true for envelopes, a product that’s constantly needed and often discarded when unnoticed.

Nearly all organizations need envelopes for outgoing mail (invoices, statements, etc.), internal mail (departmental correspondence, memos among branches, etc.) and office routines (personnel files, photo files, etc.). So mentally tossing the envelope market into the wastebasket is like throwing away money, distributors say. Industry pros who consult with their clients about envelope needs can provide real value.

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Topics: Strategy, Creativity

Ennis, Inc., Acquires Allen-Bailey Tag & Label Asset Purchase

Posted by PSDA Headquarters on May 14, 2018 5:00:35 PM

May 2, 2018  (EBF – NYSE) – Ennis, Inc., through one of its subsidiaries, has acquired Allen-Bailey Tag & Label of Caledonia New York, in a purchase of assets and assumption of trade payables. A majority of employees will continue to run the business in the same location.

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Topics: Press Release

My Gratitude Journal

Posted by Sarah Scudder on May 8, 2018 9:15:02 AM

In high school, I compared myself to others. I thought my classmates were smarter, better dressed and happier. I wanted to be just like them. The little voice in my head wouldn’t leave me alone.

“Why don’t you look like a Victoria’s Secret model?”

“Why is math so easy for Brady and so difficult for you?”

“Why does Stephanie have so many friends? Everyone loves her.”

As a freshman and sophomore, the little voice in my head continued to haunt me. It wanted me to be on the dean’s list. It wanted me to be president of my sorority, and it wanted me to find the perfect boyfriend.

As a junior and senior, I wanted to have a successful career and run my own company. I didn’t know in what industry, but I envisioned myself having my own company.

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Topics: Leadership

Cool Guide to Industry Software Providers

Posted by PSDA Headquarters on Apr 30, 2018 4:18:31 PM

Covering technology in our industry is challenging but fun — writers and editors who cover distributors and manufacturers try to nail down details of software providers and their systems, but it’s akin to throwing darts at dozens of constantly moving targets.

To keep that metaphor going, we could have loaded up on darts last month — more writer resources, more research, more demos, etc. — as PS Magazine prepared a special section on technology options available to distributors. We knew the section would be timely because so much is changing and advancing with e-commerce systems, operations management platforms, campaign management tools and other technology that benefits distributors and their clients.

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Topics: Data & Technology


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